We aim to provide quality products and a satisfactory shopping experience.
Exchange Policy
We offer exchange only. Returns and refunds are not available.
Exchange Window
Exchange requests must be raised within 3–5 days of delivery.
Conditions for Exchange
- Product must be unused and in original condition
- Tags and packaging must be intact
- Proof of purchase is required
Non-Eligible Items
- Customized or altered products
- Items purchased during sale or special offers
- Used or damaged products
Important Note
As we operate on a Cash on Delivery basis, refunds are not applicable.
How to Request Exchange
Contact us at:
Email: support@surbhicollection.in